Where in CMDB would this CI go?

Curtis2
Giga Guru

Consider a platform application such as Pega.  Pega has RPAs which it runs to fulfill specific functions for business.

 

Pega itself, a platform, is a Business Application or possibly a Technical Service.  The RPAs fulfill a specific business function which results in information being made available to external customers via a web portal.

 

So, as a Business Application, we can set the Architecture Type to Platform, that is well and good; however, what about the RPAs?  Business Service Offering?  Batch Job?  I do not believe their meet the definition of a Business Application (taking that from CSDM).  Might they also be technical services since they underpin a business service offering but do so w/o the external client ever having knowledge of or interacting with the RPA itself.

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