Where is the Service Graph Connector for Microsoft Intune?

[SN Arch Guy]

I'm not finding the Service Graph Connector for Microsoft Intune on the revamped ServiceNow Store.

I do find Intune Connector and Intune Connector Premium, sold by Advanced Service Provider SA ASP, but am not clear if these are replacements for the Service Graph Connector for Microsoft Intune or are a separate option.

[SN Arch Guy · Accepted solution]

Opened a HI Support Case for this. The issue is a known issue with the new ServiceNow Store, which is being tracked as DEF0666430. No ETA was provided.

[Callum Spiers]

From Support: The application is only visible with a direct link because it is in a control go to market phase, therefore it has been hidden from search by design.

As connorreis also posted: https://store.servicenow.com/store/app/daa9ef221b246a50a85b16db234bcb6d is the direct link

[NimeshaA]

Hi,

I am working at ASP. We are publishing Intune Connector Premium on the ServiceNow store. Since a few people have asked how this relates to ServiceNow own Service Graph Connector for Microsoft Intune, here's a side-by-side comparison so there's no ambiguity:

Comparison	Service Graph Connector for Microsoft Intune	Intune Connector Premium (ASP)	Intune Connector (ASP)
Publisher	ServiceNow	ASP	ASP
Cost	Paid add-on - requires ITOM Visibility, ITOM Discovery, or ITAM (SAM/HAM Pro/Ent) or Integration HUB subscription	~$0.20 per device/month	Free
Works on Standard ITSM subscription alone	No - needs an extra ITOM/ITAM SKU	Yes	Yes
Device count	Governed by ServiceNow ITOM/ITAM or integration hub license terms	Unlimited	Limited to 40 devices
Device types synced	Windows, iOS/iPadOS, macOS, Android	Windows, Autopilot, iOS/iPadOS, Android	Windows, Autopilot, iOS/iPadOS, Android
Dell warranty/support enrichment	No	Yes	Yes
Built-in dashboard	No	Yes	Yes

Bottom line: our connectors are not replacements for ServiceNow's native Service Graph Connector for Microsoft Intune, they are a separate integration, built to work on a standard ITSM subscription without requiring the additional ITOM/ITAM subscription. If you're already paying using ITOM Visibility/Discovery or ITAM and the native connector meets your needs, there's no reason to switch. If you're on a standard ITSM subscription and don't want to add ITOM/ITAM subscription just for device sync, that's what our connectors are for.

Happy to answer any follow-up questions here.