Which is the source of data populating the "Name" field on CMDB via Discovery

mdavis933
Mega Expert

Which would be the steps to provide to an Infrastructure team in order to get discovery reading the name of the CI with the FQDN. Example

Server name                                     CMDB Name                                     

exampleserver1.mydummyorg.com     exampleserver1           <--how it is currently

exampleserver1.mydummyorg.com     exampleserver1.mydummyorg.com   <--how People want to see the data

 

The idea is to no change anything on probe sensor as I am getting most of the discoverable records with the desired format so my assumption is that on the server ( Windows or Linux) something needs to be changed but I am not sure about what that is.

 

Thanks

1 ACCEPTED SOLUTION

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

So this information comes from the server and indeed from this path:

find_real_file.png

 

Below is from WMI classify Input ECC QUeue

find_real_file.png

 

So go to That Server and change the name of the server in "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters"


Thanks,
Ashutosh

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10 REPLIES 10

Thank you so much Ashutosh

 

In my case it's a Linux server. I was able to confirm the name by running

uname -n

Do you know which would the file/ attribute to be updated?


Regards