We are trying to map a very large application and are getting the following error: The number of connections created by the (5,865) pattern exceeded the allowed number (1,000). When I go to the handle error section of Discovery Messages it states "On...
Hi All, I have a query on EKS cluster discovery. Once a cluster is deleted, the respective cluster discovery schedule is set to inactive however I see the cluster CI is getting deleted and the deleted record is not showing up even in audit table. Can...
Hi In an event rule, I'm trying to extract the name of a server from its FQDN (in the node field).So I have ABCD.internal.server and I want to have ABCD what ever can be the other parts of the fqdn. When I test the expression (\w+)\. on https://reg...
Hi, We have recently enabled Service Mapping on one of our Istanbul instances and we need to map some Business Services. The problem that we are facing is that we already have CIs for those services in the cmdb_ci_service table and those are being ...
Does anybody have any experience integrating Quest's Spotlight database monitoring tool into ITOM Event Management?Quest do not have any solution in this area and no plans to offer anything. It appears that we can query the Spotlight database for ala...
Hi all, As many of you probably know, when an ITOM Alert gets configured as the secondary of a primary, and either the primary or the secondary get closed, system removes any relationship between them, which hindes the analysis of the data (postmort...
We was able to discover local user with our old discovery tool but struggling to get this information out using the Agent ACC has anyone been able to do this at all? We basically want to pull the last logged on of a device using the ACC so in theory ...
Hey Team, I am unable to discover the Azure application load balancer (Type is Private/Internal only) in servicenow.Don't have any issues with Public LB and Gateway. The Azure team provided admin rights to snow user so don't think its a permission is...
Hello,Can I integrate AppDynamics in ServiceNow only for the Event Management portion? (or) Do I have to make the full integration CMDB & Events since one cannot go with the other?If I can integrate AppDynamics in ServiceNow only for Event Management...
Hi all, I am trying to do discovery for Windows servers which are located in DMZ zone. I am using existing DMZ mid server, but when I tried to discover it shows error in Classify phase." Adding target to blacklist. No valid credential found for type...
Confiured openshift, as Servicenow recommends, however, i see ssl certificate error, but when i go to the midserver, to look for these parameters: <parameter name="mid.ssl.bootstrap.default.target_endpoint" value="*.service-now.com"/><parameter name=...
Hello team, As an ITOM developer, I want to reroute the VM CI's based on naming convention, under mid server script includes the following "VMWAREvCenterVMsProbe" creates virtual machines which then goes into cmdb_ci_vmware_instance upon discovery of...
Hi, When I am trying to create the incident from alerts in event management then bydefault it is assigned to network group. But i want to assigned for diffrent group.Could you please suggest where i can customise the assignment group. Thanks in advan...
Hello Experts, We have observed lately that our discovery schedules that are configured to run as after discovery are not getting triggered immediately after their parent schedule is completed/cancelled. Next schedule takes around 20-30 mins to trigg...
Hi Community I have a mid server, I want to check on which tables that mid server is referenced. The reason behind this is, we have provisioned a new mid server and we want to replace the old mid server with the new mid server. Thanks in advance
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