Hi All, We initially created Service Maps from the potential candidates generated by Load Balancer Services. After some point of time we still see there are list of candidates for the same entry point which is already mapped. Any suggestions on how w...
Hi All, My requirement depends on customizing Service Builder Just like creating multiple service offerings from "Create Business Service", I would like to create multiple Application Service (Please find the below image for better understanding) Ste...
Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...
Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP. is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...
Is there a way to discover Oracle exadata nodes?
Hello CommunityHas anyone successfully implemented discovery of Oracle Exadata equipment and environments (http://www.oracle.com/us/products/database/exadata/overview/index.html)? I'm able to discovery the physical computer nodes and classify them as...
Hi All,We are configuring the certificate management plugin for use in production. Ive been trying to figure out what "scheduled job" is creating all of the renewal tasks on the sn_disco_certmgmt_certificate_task table. The documentation says that th...
Hi, inside the additional_info field in an alert we have information like this coming with the event: {"source_link" : "http://link.to-the-source-monitoring-system.com?id=12345"} Now we want to use this link in an alert management rule "Open Source L...
Authors: @JFro and @Camila Godoy IntroductionIn this post, we will describe how we designed and developed an integration to automate our ServiceNow discovery using an IP Management tool. We can often agree that discovery:Can be Complicated to manage...
I want to know if there is a way create a report on templates in SNOW. We have several Incident/Request templates published for ITIL users. I want to create a report that shows template usage by any ITIL user.
We have a service that shows red on the Service Dashboard in workspace. At one time there were a couple of open alerts that made it turn red. The alerts cleared but the service still shows red. There are currently no open alerts in the alerts table. ...
Hello Expert, We are discovering AWS cloud environment in the ServiceNow using ServiceNow Discovery. We are able to discovered the data for 100+ cloud Service Account in the Service. We have requirement to represent the AWS discovered data in the Ser...
Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...
I have installed the "Certificate Inventory and Management" application, and are discovering the certificates successfully.When looking at a certificate in the dependency view, it is possible to see the downstream related servers, and thus also the s...
Hi All, Anyone using ARP Data for their CMDB and where we can use this for business perspective ? RegardsGurmeet
