Why we need Kubernetes discovery/SM in Servicenow and what are the benefits?
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06-23-2022 05:28 PM
Hi Everyone,
we have a question, why we need to discover K8s and what are the advantages if we discover Kubernetes with using ServiceNow Discovery/SM. How it will be beneficial in ITOM visibility.
Thanks
Sai Pavan.
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Discovery
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Service Mapping
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06-24-2022 01:17 AM
We tried this with our consultancy but failed , so whether discovering K8s is going to be of value, seems to be constrained by how your clusters are deployed - for us we have Rancher management and ServiceNow couldn't really support this.
The link in the documentation - implies OpenShift is well supported or even a vanilla K8s deployment:
We revert to ACC to get metrics for the worker nodes and to try and monitor and report on those using ServiceNow - this a compromise and something we are working on now - I reached out for help on reporting so if I get any help on that I will post.
Steve.
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06-25-2022 01:03 PM
Thanks Steve for your reply. Will wait for your update.