How to split fields in 3 or more columns in a form ??
I want to split fields in a form like : field1 field2 field3 field4 field5 field6 field7 field8 field9 Is it possible ?I have trie...
Forum Posts
Resolved! Discovery AWS issue
Hi Everyone! I'm trying to figure out how to run discovery on AWS. Right now, I have an EC2 instance with a MID server on it and another EC2 instance that is just a plain windows 2012 server. Both servers are on the same subnet. The MID server appear...
SNMP Printers and Powershell/Javascript
hi All,I'm a new admin in the SN World (long time HPSM one though) so please bare with me.We have large number of Zebra and Intermec printers in our environment that I have taught Discovery how to identify using their OIDs. It now correctly creates p...
Resolved! Discovery and CI Relationship
Hi There, When we perform discovery there are few relationships which are created automatically by discovery. Trying to understand, how those relationships are created. Like what all probes / scripts are used for this and how it is decided, what ty...
How can we move Service map from 1 Instnace to another?
Hi, on my Dev Instance, I have Discovered & created a Service Map. I want to move this Service map to my prod Instance. But nothing is captured in update set. So how can I move this Service map to prod? In this Service map, few components are discove...
Discovery: Identical SNMP System OID for 2 Juniper Switches ex4300-48p & ex4300-24p how to classify them if OID classifers can't?
Dears,Using Istanbul Discovery to inventory our numerous Juniper SwitchesFor 2 sub-model of ex4300 Juniper Switches with different numbers of network interfaces(ex4300-48p & ex4300-24p), discovery retrieves the same SYs OID Identical SNMP System OI...
ServiceNow Backpack
One of the benefits of ServiceNow employees is the superb ServiceNow Backpack, with the excellent logo Do you know if this backpack can be ordered from non ServiceNow employees?
Resolved! Service Mapping fails with ""Service Mapping triggered the horizontal discovery to find the host 192.168.1.1, because this host was not in the CMDB"
I have a service map with an entrypoint https://entrypoint.lmco.com/overt. I attempt to run the discovery and I get the message "Service Mapping triggered the horizontal discovery to find the host 192.168.1.1, because this host was not in the CMDB. T...
Resolved! CMDB Checked In and Checked Out fields
I noticed that cmdb_ci table has a Checked In (checked_in) and Checked out (checked_out) fields out of box. How were these fields intended to be used? What were the use cases that ServiceNow had in mind for them? Are there out of box functionality/...
Resolved! Discovery - How conditional script field works in the Classification?
Hello, I am trying to understand the conditional script field in the classification stage. Below is an example of windows classification. I just wanted to know how/where discovery check for these conditions like values.get('isHyperV')=='true', gs.get...
How are users related to groups or roles?
Can anybody answers this? How are users related to groups or roles? One to many relationshipsMany to many relationships ?
Discovery: How to create a relationship between a Virtual Machine and a switch?
Hello, We would like to see the IP Connection::IP Connection relationships between a virtual machine server and a switch or even a router. It doesn't work for us, and after a discussion with our Vcenter team, I'm nearly sure it's logic and due to th...
Resolved! How to activate plugin com.glideapp.itom.snac?
Hello, I'm new to ServiceNow. I have a Dev instance from my developer portal. I'm trying to integrate my AWS account to ServiceNow and see all the running instances and cost using Dashboards in ServiceNow. For this I'm doing ITOM using guided setup a...
Resolved! Email only for events in Event Management
What would be best approach to send email for events in Event Management(EM). Using event rule we can process events/extract required data, bind to CI and using alert rule we can auto-open incidents further use script includes (EvtMgmtCustomInciden...
Ways to validate data in the CMDB without Discovery
Does anyone have any ideas to QA data in the CMDB when Discovery is NOT turned on?
