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Autosys / Servicenow Integration Reading Alerts /Alarms in SNOW

Autosys / Servicenow Integration We are not using Web-methods for integration Two Tasks 1. Read Alerts /Alarms via SNMP Traps. how to configure ?  2. Other Integrations which is easier faster to achieve the integration better.   Thanks    

Stan6 by Tera Contributor
  • 1715 Views
  • 1 replies
  • 0 helpfuls

Resolved! CPU/RAM Impact of Discovery

Hello, One of my clients is concerned by the impact on MID Servers that Discovery does during each discovery, I've tried measuring the CPU usage using the Service Manager in the Task Manager on Windows, but can't seem to find a correct response. Does...

Fares1 by Kilo Expert
  • 1801 Views
  • 4 replies
  • 6 helpfuls

Resolved! Discovery and CI Identifier for MSSQL instances

Hi,We want to ensure new Server CIs and DB Instance CIs are created manually and then afterwards when deployed enriched by Discovery. For Server CIs Discovery uses the ootb CI Identifier "Hardware Rule" which ensures a match on 'name' thus Discovery ...

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klautrup by Kilo Expert
  • 2604 Views
  • 6 replies
  • 2 helpfuls

Discovery and CI updating best practice, advice

We've initiated discovery, version= Kingston For our newly imported CI's , if a particular team desires for attributes to be formatted a certain way, what are our options, what would be your advice?  I've read that there are a couple of bulk CI updat...

Les1 by Tera Guru
  • 1635 Views
  • 5 replies
  • 3 helpfuls

CI Class mapping

I have been asked to help our service desk team automatically categorize computer assets into different types: DesktopLaptopTabletiPadOther   My thought was that I need to create new CI Classes that extend hardware->Computer->Personal Computer, and t...

ScienceLogic ServiceNow Integration

Can anyone please share how to Integrate Sciencelogic with ServiceNow. I want to pull events from Sciencelogic to ServiceNow. I have configured Event Management Mid Web Server Contexts, Mid Web Service Event Listener, Connector Definition and Connect...

Deepak107 by Kilo Contributor
  • 2745 Views
  • 5 replies
  • 1 helpfuls

Extract incremental data from ServiceNow

We have a requirement to set up an extraction process that would execute daily to extract incremental data from Service-Now. We were able to get initial data extract from Service-Now using the approach mentioned in the wiki Exporting Data - ServiceNo...

mallik3 by Kilo Explorer
  • 1320 Views
  • 3 replies
  • 0 helpfuls

Cisco ISE autenthication

Hello,Currently we are evaluating discovery on some network devices and we are using Cisco ISE to control access, and Radius in some others, do you know if discovery has any problem with that kind of setup?is there any restriction, like using ssh ins...

miguelrios by Tera Contributor
  • 1441 Views
  • 4 replies
  • 0 helpfuls

CI Schedule Manager - How to edit out-of-box reports?

I was wondering if anyone knew how to edit the out-of-box reports that are generated for the 'CI Schedule Manager' in the Discovery application (Kingston & London). If you follow my screenshots in order you will see how I get to the report I specific...

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Discover Cisco Nexus devices

I am having trouble discovery Cisco Nexus 7000 and 5000 devices. This is the message I get. Unsupported shell, '$0', and probe parameter 'allow_unsupported_shells' is set to 'false'. Supported shells are [tcsh, csh, ksh, sh, bash].  Allow_unsupported...

Ann B_ by Tera Contributor
  • 2186 Views
  • 11 replies
  • 0 helpfuls

SNMP Engine ID as an Identifier for Network Gear

I have some network switches that are causing me trouble with the identification phase of Discovery runs. The other ports on the switch often return different results than the management port when the SNMP Identity probes are run. Typically the manag...

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