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Is there a walkthrough for mapping Active Directory that someone has successfully followed?I'm trying to get AD Forest, OUs, AD objects into cmdb.I've been to the following and been unsuccessful:https://community.servicenow.com/thread/165690https://d...
Hi could you tell me the maximum size limit for an attachment in the Incident Management module please?
Hello Community,I had a few questions on the Discovery process with ServiceNow:How does the Discovery schedule call upon probes?does it run through all probes configured on the instance, ordo you configure specific probes to run?if so where do we go ...
Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...
I am bit new to Service Now Discovery.Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?Would be really helpful if someone can share the experience on how to get this done.
Hi All, I want to import data into SNOW - how is this possible in this toolset SNOW? Also what does SNOW stand for? (A common question!) Thanks!
Hi, Can we do discovery of Windows servers using a MID server installed on LINUX machines and Vice Versa. Is there any work around available for this ?Thanks and Regards, Nitin Sharma
I am discovering across multiple sites with different requirements.While one set of sites is OK with one set of probes, other sites require that only a minimal set of probes take place.For example, the Linux Classification will trigger 15 probes (inc...
I am struggling to overcome this particular issue.I have alerts that I am creating from events coming from a monitoring tool. The events that create the alert don't contain any customer name. So I created a custom table called customer_data_Lookup . ...
Hello Everyone,I am running discovery for UPS and able to discover few UPS but for most the UPS I am getting SNMP - Classify: 0 OIDs in ECC queue and warning as SNMP probe timed out. Target is either unreachable or there are no valid credentials fo...
Hello!Im looking for a way to generate tasks on a montly bases and assign them to teams to handle BAU infrastructure management. I have been playing around with visual task boards for this but its beginning to feel like im using a screwdriver to hamm...
Has anyone started to capture Non Discoverable CIs in CMDB (i.e. applications)? I would like to know a few things....1) what is your validation strategy?2) what is your remediation strategy?3) who do you consider the best data owner?I am starting to ...
I see an issue in my Discovery results - version name of the discovered SQL instances isn't getting populated on the database instance CI form. When i access the XML payload in the Input record of "MSSql DB On Windows Pattern - Horizontal Discovery...
I was looking through the new documentation for any mention of data discovered by the Azure discovery functionality within Servicenow. I checked the familiar area for data collected by Discovery but none of the Azure nor AWS stuff was covered. The en...
Hi All, Can Anyone give me any idea about DCIM Integration Set up? Thanks in Advance. Regards,Swapnali
