Windows credentials error in Discovery

Ansuman Giri
Kilo Contributor

I have been trying to make a discovery of a windows server in ServiceNow, after running a discovery it's showing below error 

Warning: Adding target to blacklist. No valid credential found for type [Windows]

Changed the user credentials on the windows server, added the user to Admin group also and updated the credentials in ServiceNow still showing Authentication failed in the credential test

Need Help..!! 

10 REPLIES 10

Ranganayaki
Kilo Guru

Hello @Ansuman Giri ,

Kindly check these...

https://community.servicenow.com/community?id=community_question&sys_id=c9cf58481b2218508672ea89bd4bcbbe

 

https://community.servicenow.com/community?id=community_question&sys_id=044c3e5e1bde60500b8a9979b04bcbed

 

Thanks,

RK

 

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

Lets check the root of this issue.

Check the trustedHost list on mid server before you do anything.

 

Thanks,
Ashutosh

in PowerShell tried the get-item for trustedhosts and below is the result

find_real_file.png

@Ashutosh Munot can suggest something how can I resolve this