Windows servers not populating Assigned_to value

Anmol8
Mega Guru

Hello,

I have 7k+ servers, which are not populating, assigned_to value in them. I reviewed the payload the assigned_to value is showing = null in it.

Please help to troubleshoot the error.

 

Regards,

Anmol

 

#ITOM

#discovery

2 REPLIES 2

Robin J_
Tera Guru

Is this a custom Pattern Extension you are testing with? As far as I am aware the OOTB pattern does not export any data it tries to set on "assigned_to". Also how can you properly determine which should be in "assigned_to" ?  

You can create Pattern Extension for the pattern and for example use a WMI Query to extract extra information. I have done that for BIOS Installation Date and sat it on "installed_date" field on "cmdb_ci_win_server".

- Robin

Its a shared library