WMI credentials/ account for discovery in windows server
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05-29-2019 03:48 AM
Hi All,
I'm able to discover windows server (ws123), and user (svc_servicenow) also available in credentials table in servicenow. When I'm validating the credentials account in windows machine for local admin account, then I'm not able to find this user (svc_servicenow) under that windows server (ws123).
Could anyone pls let me know where I can find the credentials account details in windows server or any domain server?
So that i can run discovery for others ip address/ servers.
Thanks, Mehak
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05-29-2019 12:10 PM
Hello Mehak,
To answer your question directly, where to find the credentials account details in windows server or any domain server, it would be in the Local Users and Groups on each server. However, I am guessing you are truly seeking how to successfully Discover other Widows Servers. I will try to share what I have learned regarding discovering Windows servers.
OOB when you configure the MID Server, you will add the MID server user account to the MID Server, you will see the MID Server service running as LOCAL SYSTEM.
You need to speak with your Domain Administrators to determine how you can use the Local Domain Account so you can successfully discover Windows Targets, typically this account will be on every Server with the same password.
You can either set up the MID Server service to use that domain account (e.g. DOMAIN/AdminAccount) or create a Windows Credential with that same account (e.g DOMAIN/AdminAccount).
Two Documents I found useful when I was setting up my Discovery for Window Servers were the following:
Credential Troubleshooting and Windows Credentials
Hope this helps some