I have integrated Dynatrace using Service Graph Connector. The instance is getting all information about Dynatrace problems, but Dynatrace team complains not all CIs (for example servers) are being populated in CMDB. Any idea what it might be? (alrea...
Hello everyone, I'm encountering an issue with the discovery of Oracle database instances, where instances are being discovered without their instance names. This problem arises when utilizing patterns. Identifying a database without its name is chal...
In our environment, many of the schedules are set to run after one another to avoid overloading the MID server at any given time: Sched A > Sched B > Sched C However, there is often a need to deactivate a schedule that is no longer is use. Does anyo...
I am trying to retrieve certificate metadata from AWS Certificate Manager using the AWS Certificate Manager Spoke. Our Cloud team has provisioned the Access Key ID and Secret Access Key in a sub account, and I have created the associated AWS Credenti...
Anyone out there currently using the Success Portals related to HAM and/or SAM? We are tinkering with the idea of using this portal for tracking module maturity, but are interested in seeing and/or hearing success stories from customers who are acti...
Hello-- This is from asset workspace and the I have been modifying it via UI builder. There are filters "All location", Region(newly added by me). So if I select any value in any one of these filter then it has to be clear using a external button. H...
Hi, I am getting REST call to get Azure DevOps project list failed with StatusCode:401, ErrorCode:3- Invalid username/password combowhile integrating SNOW to Azure DeVops Server . I have created a api key credetials using the PAT token from ADO and ...
When I try to get Datacenters after validating my Service Account and Principle, the error message shows "Exploring Partial CI Pattern Pattern name: Azure Datacenter discovery" but when I checked it in the system logs, there are no errors in the step...
When Agent Static Import a txt file, the following error message is reported:An exception occurred during JSON processing. Exception: undefined is not a function. May I ask what is the reason for this error?
Hi, Had anyone worked on Servicegraph Connector for Armis to get IoT device data into CMDB, please share some inputs about this integration. Thank You
Hello.We have recently gotten to the point of starting to work with cmdb health, and as part of this, automating retirement of CI's. Following the last section of KB1584797, activating Cleanup Orphan CI's, I'm wondering about your experiences. We did...
Hello Experts, I need help on a client requirement. Scenario is : One attribute required by the CI owners is not available from ServiceNow Discovery. The info must be gathered from a file available on the network. I need to get the file and update th...
How to enable the TCP IP protocol for a database instance?
