The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Manjeet Singh
ServiceNow Employee
ServiceNow Employee

We added a new feature, Survey Question Bank, in Madrid release that aims to make survey creation much easier, much faster, and provides you a library of best practice-based re-usable questions. Question Bank feature is a library of survey categories and questions that allow you to find and add commonly asked questions by one click. The reference library of questions is written in a methodologically sound way to reduce bias and give you the most accurate answers.

Getting started with Question Bank:

Go to the plugin and install this free plugin "snc_question_bank_data plugin.

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Using the question bank:

The question bank can be used in two ways

1. When you are in Survey Designer, you will see Question Bank (Categories and questions tab) to the left. Simply drag and drop the entire category or individual questions.

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Adding new question to Bank is easy

When in the Survey form you can simply deposit an existing question into the survey Question Bank by clicking the "Add to Question Bank" button.find_real_file.png

 

Re-using questions from the survey Question Bank makes survey design fast and convenient, so you can spend more time putting feedback into action.

If you are very skilled at creating great surveys then share your survey sample in comments and we can add it to future incoming release. Sharing is caring.

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