The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Ankit K
ServiceNow Employee
ServiceNow Employee

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An enterprise chatbot solution enables you to resolve common requests, increase customer satisfaction, and keep agents focused on what matters. 

ServiceNow® Virtual Agent lets you design and build automated conversations that help your users quickly obtain information, make decisions, and perform common work tasks.

 

                          

Product Foundation Content

VA Overview Video 1

VA Overview Article

VA Orlando Demo

 

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Featured Content

VA and NLU - Podcast

 Power of Setup Topics

 

 

  

Product Documentation

Paris Docs

Orlando Docs

         

                         

                 Implementation

                 Getting Started

              Readiness Checklist

              NLU Model Training

 

 

Related Information

Now Intelligence and VA

Enable Mobile VA Agent

Enable Live Agent NOW Mobile

VA with Slack,MS Teams

 

 

Release Documentation

Paris Release

Orlando Release

ITSM VA Store Release 

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