A user should receive assignment group notifications only for selected groups, not for all groups.

Satyam123
Tera Contributor

Requirement 

  • A user can be a member of multiple assignment groups.

  • But the user wants to receive email notifications only for one specific group.

  • The user does not want to receive notifications for other groups, even though they are a member of those groups.


📌 Example

  • John is a member of:

    • Software group

    • Hardware group

    • T3 group

But:

  • He wants to receive notifications only when a ticket is assigned to the T3 group.

  • He does NOT want notifications when a ticket is assigned to:

    • Software group

    • Hardware group

Even though he is part of those groups.

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