For non-admin users who need to edit and add values to choice fields in the sys_choice table, we tried assigning the personalize_choices role, but it did not work. Could someone please help with this? It would be very useful.
sys_choice table is a global table. It's not at all recommended that non-admin user will create/update record. There is severe risk / impact to other business application .
Please mark this response as Helpful & Accept it as solution if it assisted you with your question. Regards Tanushree Maiti ServiceNow Technical Architect Linkedin:
