ACL Filter condition is not working properly

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01-18-2023 09:18 AM
Hi All,
I have a requirement to Make Fields read-only on list view Short Description, Description, Priority, Assignment Group, and Assigned To when the conditions are met roles="major incident manager role" and major incident state ="accepted
can any one help on this to create on cell edit and acl
I have tried ACL but the condition given major incident state ="accepted " is not working the acl is applied for all incident
It should be only applicable for major incident.
Anyone please help,
Thanks
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01-18-2023 11:39 AM
Hi, your condition seems very straight forward, perhaps you can share xml file of your ACL so that it can be reviewed\tested in a PDI.

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01-19-2023 12:57 AM
Hi Please find attachment
@Tony Chatfield1 wrote:Hi, your condition seems very straight forward, perhaps you can share xml file of your ACL so that it can be reviewed\tested in a PDI.
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01-19-2023 11:16 AM
Hi, testing you ACL in a PDI, it worked as I would expect, so perhaps the issue is perception.
If this is the only list_edit ACL for incident.assignment_group then from the list the assignment_group field will be read only for all users for all incidents that are not 'major_incident_state=accepted'.
For the list tasks that are 'major_incident_state=accepted' the assignment group field should be editable for users except those with 'Admin' role.