ACL to Provide update access only to ITIL users
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 02:57 AM
Hi
I have requirement where in I have to write an ACL such that it only allows users with
ITIL role to have update access on the table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 02:58 AM
What should be my next step after this ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 03:04 AM - edited 03-05-2024 03:05 AM
Hi Naman,
This ACL looks write, if there are ACLs with Table.* then you need to Add the itil role there as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 03:26 AM
Where you stuck, it's look like good but as @Anurag Tripathi said need to update role in other acl as well
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 03:57 AM
Hi @NamanChaturvedi, Field specific ACls will have more precedance than Table level ACLs meaning the field level ACls should pass along with the table level. Only table level ACLs will not grant the write access if there are any field levels ACLs on that table. Your <Table.None> looks good and the ITIL user should be able to write to the fields if there are no field level ACLs.
So you need to check if there are any ACL confirgured as
<Table.*> -->This will grant access to all fields
<Table.Field> --> This will grant access to specific field.
Regards,
Sunil