Add a new risk condition: "Insufficient lead time - Normal Change" so that if lead time of 7 days is not met for Normal change requests, Risk should be set as High (NOT VERY HIGH), Impact should be left alone for changes where Type is Normal Change

Govindarajan
Mega Contributor

hi i am working in itsm stimulator, pls give solution for below task .

Add a new risk condition: "Insufficient lead time - Normal Change" so that if lead time of 7 days is not met for Normal change requestsRisk should be set as High (NOT VERY HIGH)Impact should be left alone for changes where Type is Normal Change

1 ACCEPTED SOLUTION

Pranay Mahajan
Tera Contributor

Configure below Risk conditions.

Mark helpful if this satisfies..!!

find_real_file.png

 

 

View solution in original post

28 REPLIES 28

this will work for 

2. Add a new risk condition: "Insufficient lead time - Normal Change" so that if a lead time of 7 days is not met for Normal change requests, the Risk will automatically be set to High, and Impact should be left alone.

find_real_file.png

 

Use this for standard change

find_real_file.png

 

Olu13
Tera Contributor

This condition works:

find_real_file.pngReplicate same for standard change and it should validate

shirin manooche
Giga Contributor

This is another way

find_real_file.png

Fahim_Zare
Tera Contributor

Hello, I did exactly the same conditions but I get the following error. How can I fix it? 

Fahim_Zare_0-1671628151467.png

Fahim_Zare_1-1671628177844.png