Add a new risk condition: "Insufficient lead time - Normal Change" so that if lead time of 7 days is not met for Normal change requests, Risk should be set as High (NOT VERY HIGH), Impact should be left alone for changes where Type is Normal Change

[Govindarajan]

hi i am working in itsm stimulator, pls give solution for below task .

Add a new risk condition: "Insufficient lead time - Normal Change" so that if lead time of 7 days is not met for Normal change requests, Risk should be set as High (NOT VERY HIGH), Impact should be left alone for changes where Type is Normal Change

[Gosia Skuza]

try this 

[Sandra Antunes2]

Worked for me on 05/31/2023.

[Jaymeet pandya]

Just select model as normal instead of type

[Jaymeet pandya]

and relative after not on or before

[TroySasso]

First instinct for most people is to use the Type field.  This won't validate unless you use the 'Model' field 🙂