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Add button beside service catalog reference variable.

swathi Gadde
Tera Contributor

11 hours ago

Hello,

 

I want to create a new add button beside service catalog reference variable so that if data doesnt exists the user will add new records in the table and then select the data. 

 

I need help to get this implemented both in provider view as well as  in service portal. How can i achieve this?

 

Thank you.

 

 

 

 

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Kieran3
Tera Contributor

8 hours ago

Hi @swathi Gadde.,

 

The problem here is that unless the user has write permission for the table being referenced, they will not be able to create records. The service catalog variable won't have the button next to it because catalog items aren't designed for this (record producers exist for this reason).

 

Hope this clears things up and helps 🙂

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