Approvals are not showing in approval tab in Knowledge article except standard

[priya pretty]

Hi,

In knowledge article previously workflow is attached for approvals. Now I have removed and added to the flow designer  in flow designer i have added 2 approvals, 1st approval is  ownership group approval. When am testing, Approvals for standard knowledge article are working fine, but when i try to create the article through "FQA" or "How to" etc.. approvals are trigging but not showing in the FAQ article related tab, instated they are showing in Approvals tables. Same issue is observed in PDI Zurich version . So, I have PDI Screenshots 

What is the issue 

[mugi-san]

Hi, @priya pretty .

Approval of knowledge articles is configured according to the workflow defined in the knowledge base.
Instead of directly creating approval records, consider customizing the workflow set in the knowledge base to establish an approval flow.

https://www.servicenow.com/docs/ja-JP/bundle/zurich-servicenow-platform/page/product/knowledge-manag...

regards.

[priya pretty]

Thank you for response.

I have attached the flow in Knowledge base because of that only standard knowledge article getting approvals remaining articles are approvals are  not showing in the flow approvals tab 

[mugi-san]

I'm honored to be of help.

If my response helped, please mark it as correct and close the thread.

regards.