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add clickable link in work notes for incident record.

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Vani14
Tera Contributor

‎12-12-2022 12:54 AM - edited ‎12-12-2022 12:55 AM

Hi,

When i post link in work notes its showing as a text. can anyone tell me how to write the code for cickable link in work notes.

 

 

 

 

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Vasantharajan N
Tera Sage
Tera Sage

‎12-12-2022 01:22 AM

If it's manually added then you need to educate the users about the html tags.

 

If it's going to be through integration then you can simply format the comments same as the sample I've provided.


Thanks & Regards,
Vasanth

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Vasantharajan N
Tera Sage
Tera Sage

‎12-12-2022 01:22 AM

If it's manually added then you need to educate the users about the html tags.

 

If it's going to be through integration then you can simply format the comments same as the sample I've provided.


Thanks & Regards,
Vasanth