add clickable link in work notes for incident record.

[Vani14]

Hi,

When i post link in work notes its showing as a text. can anyone tell me how to write the code for cickable link in work notes.

[Vasantharajan N · Accepted solution]

If it's manually added then you need to educate the users about the html tags.

If it's going to be through integration then you can simply format the comments same as the sample I've provided.