Add help icon and kb article to a field

1_DipikaD
Kilo Sage

Hi All,

I want to display a help icon ? on left side of a field and want to link a kb article in that field so that when anyone click on that field it will redirect to the kb article page.

 

 

 

Thank you

3 REPLIES 3

Sid_Takali
Kilo Patron
Kilo Patron

Hi @1_DipikaD Can you share on which field you want to add a icon and link. Screenshot would be helpful to understand your question? 

It's a string field.

Community Alums
Not applicable

Hi @1_DipikaD ,

You can use Configure label option to make your changes.

SandeepDutta_1-1726118294737.png

 

SandeepDutta_0-1726118265216.png

 

Here are the steps:

  1. Confirm you're an admin.
  2. Right-click on the field label.
  3. Unlock the URL field.
  4. Create and publish a KB article that shows a definition for all of the necessary buttons on the form.
  5. Generate the URL to the article by opening it and click on View Article.
  6. While viewing, scroll all the way down to the bottom of the page and click on Copy Permalink.
  7. Paste the permalink into the URL field you unlocked in Step 3.
  8. Lock the URL and Update the record.