Add help icon and kb article to a field
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09-11-2024 09:39 PM
Hi All,
I want to display a help icon ? on left side of a field and want to link a kb article in that field so that when anyone click on that field it will redirect to the kb article page.
Thank you
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09-11-2024 10:12 PM
Hi @1_DipikaD Can you share on which field you want to add a icon and link. Screenshot would be helpful to understand your question?
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09-11-2024 10:35 PM

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Not applicable
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09-11-2024 10:18 PM
Hi @1_DipikaD ,
You can use Configure label option to make your changes.
Here are the steps:
- Confirm you're an admin.
- Right-click on the field label.
- Unlock the URL field.
- Create and publish a KB article that shows a definition for all of the necessary buttons on the form.
- Generate the URL to the article by opening it and click on View Article.
- While viewing, scroll all the way down to the bottom of the page and click on Copy Permalink.
- Paste the permalink into the URL field you unlocked in Step 3.
- Lock the URL and Update the record.