Add Knowledge language facet widget to kb_search page.

Ashwini29
Kilo Contributor

Hi All,

I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count. 

It will be really helpful if anyone can guide me on how to do that.

4 REPLIES 4

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Ashwini, 

Are you familiar with this Docs article here ?

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

Hi Alex,

 

Thank you for the response, however the solution didn't work and I have already tried the same.. 

My requirement is to display the Knowledge Language Facet under View Count facet in sp_search page..

 

I have attached the screenshot for reference

 

Ashwini, 

Ok, the standard search results page (making a guess from your screenshot) doesn't natively support language filtering. So you're best bet is to redirect your results to the results page from the /kb portal which natively has that capability (as detailed in the link in my previous post), then you can do filtering like this:
find_real_file.png

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

Hi Alex,

 

Thank you for your help on this. It works!!. However, I would need to place the Custom widget(Search within) inside the 'Faceted Search' widget. So that the end users know that there is a link to the kb_search page. Now, the custom widget is placed at the end of the page to its left-side.

 

First image shows the current view of the custom widget.

 

 

find_real_file.png

Need the custom widget to be placed in highlighted area(below Sources).

 

find_real_file.png

Would that be possible or how do we make it possible.

Much appreciate your help!!!