Add users to watchlist via Flow Designer rather than replace existing ones?

[Jonathan Demeul]

Good day, there is probably a simple solution to this, but in Flow Designer I have created a flow that updates the Watch List on the incident form. What I want to achieve is to add a user to the list of already existing users in the watch list, however when I use my flow it simply clears out any user that was in there and replaces is with just the one user_id I provided. How can I fix this that it adds the user rather than replace all the others?

This replaces all users in the watchlist with a single user. I guess that's what I'm asking the flow to do, but I want to be able to add upon the already exisitng users in the list basically.

Kind regards

[Jonathan Demeul]

Hi Maik

I didn't really need to use any scripting whatsoever, I could simple combine the two datapills to update the watchlist.

I was confused by the setup variable step as I didn't understand how/why to use that step as it does not produce an output that's usable to fill the watch list?

[Maik Skoddow]

Hi

why cannot you see my answer? Maybe you haven't expanded all replies?

Here a screenshot:

Kind regards
Maik

[Voona Rohila]

Even I didn't saw at beginning Maik, Later I'm able to.

[Jonathan Demeul]

Hey Maik,

Sorry I must have missed it? I had my browser tab open and posted my solution.

Thanks for the help, I appreciate it.

[cwillard]

can you explain your solution for this problem step by step?