Hi @mtomc
You can create provider notification on "live_notification" table to show the notifications under bell icon in next-experience view. I just tested it in my PDI and it worked.
Go to Provider notifications
Select the trigger as Record insert and Table as live_notifications
Select user in the recipients list
Save the record and scroll-down to contents related list. Create a content and save it.
Give your text and save the content. That's it.
@mtomc yes, you can achieve that by creating provider notification on "live_notification" table.
Make sure OOTB notification for mention is active
Hi @mtomc I think you should create custom notification using next gen - https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/navigation-and-.... I tried it and could see notification under bell icon.
