Adding Generic ID in Watch List based on Veriable selection

surajsukuma
Tera Contributor

Based on the Business Unit selection, I am looking for the option to add a Generic Email id to the watch list. Can anyone suggest best practices on the same? 

surajsukuma_0-1721036046313.png

Thanks In advance 

 

1 ACCEPTED SOLUTION

Hi @surajsukuma ,

You can create OnChange catalog client script and select the field as Business Unit. 

Write script like below.

if(newValue!='')
{
g_form.setValue('watch_list_variable_name','test@abc.com');
}

 

Please mark my answer as correct and helpful if it helps to resolve your issue.

Regards,

Namrata

View solution in original post

6 REPLIES 6

Slava Savitsky
Giga Sage

Whether external email addresses can be added to a watch list field or not is controlled by no_email dictionary attribute. See: Hide email addresses in a watch list

I Looking to add value in the WatchList field based on variable selection, 

surajsukuma_0-1721038405942.png

 

Have you tried an onChange client script? Was exactly did not work? To manipulate fields from a client script, you need to use methods of the GlideForm API.

I tried OnChange Client Script Didnt work

surajsukuma_0-1721039882910.png

 

I created BR, its working on the update case, Not working in when create new Request, I need for Insert as well 

surajsukuma_1-1721040000446.pngsurajsukuma_2-1721040023866.png