Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Adding new fields to look at in global search

andersba
Giga Contributor

‎08-17-2012 07:47 AM

Is there a way to add a field to the global search that is not being indexed? Specifically, I added a search group for the HR application, but the Description field does not appear to be searched. Short desc, caller, etc etc all work as expected.

0 Helpfuls
  • 1,670 Views
2 REPLIES 2

CapaJC
ServiceNow Employee
ServiceNow Employee

‎08-17-2012 07:59 AM

If it's a text field, it should be indexed (and searchable) unless intentionally excluded. If it's not, something's wrong. Since the HR table is a task extension, it should just work. This may warrant an Incident with Customer Support, to see if there's a known issue that might be affecting you.


0 Helpfuls

andersba
Giga Contributor
In response to CapaJC

‎08-17-2012 08:16 AM

Thanks, I will put in a question about it.


0 Helpfuls