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Rename assignment group in AD

Good afternoon  We have bunch of assignment groups in AD ( Active directory) and we set LDAP sync. Whenever I rename an assignment group.. in servicenow now another record/group is  created, and the old group still exists. I check the transform maps....

samirmeroua by Tera Contributor
  • 238 Views
  • 2 replies
  • 0 helpfuls

database view on pm_project and sys_audit

I am trying to create a database view with pm_project and sys_audit and cannot get it to working. Tried to put this in the where clasue on sys_audit table in the view but not working.  sysa_documentkey=proj_sys_idAny idea how to get this working?    

samadam by Kilo Sage
  • 255 Views
  • 2 replies
  • 0 helpfuls

Unable to save records in custom table

Hi, I have created a app in studio using global and in that app i have created a custom table and extents 'change request'. But when i created a new record and submit the records, the record is saving in parent table i.e., change request. Can anyone ...

hari_mahesh by Tera Contributor
  • 643 Views
  • 6 replies
  • 1 helpfuls

variables revert in tasks

Hi All, i created a catalogue item with variables. Nothing fancy.It has few client scripts and ui policies. It also has a workflow supporting it.The issue is that the variables can be modified in the RITM but when i modify them in the catalogue task ...

El Cuchi by Tera Guru
  • 351 Views
  • 1 replies
  • 0 helpfuls

How to know deleted records

Hi Community, As per the client’s requirement, we have disabled several groups and removed the associated users from those groups. I now need to review the records of the users who were removed. Could you please advise on how to check the history for...

tulasi8 by Tera Contributor
  • 791 Views
  • 11 replies
  • 0 helpfuls

UX Format

What is the best UX format to use for lists and forms? Thanks in Advance

Ashok  kumar by Tera Contributor
  • 3473 Views
  • 8 replies
  • 3 helpfuls

ACLs

Hello Everyone,I have a query regarding ACL behavior in ServiceNow.I created a custom table and configured field-level ACLs. I granted access to a specific custom role and assigned that role to a custom user. When I impersonate that user, everything ...

vodnalar26 by Giga Contributor
  • 260 Views
  • 2 replies
  • 0 helpfuls

Hide an Icon in the incident form.

Hi everyone,I need to hide a specific icon from the Incident form in ServiceNow.The icon appears on the form header / related list / field (please specify where exactly). I would like to remove or hide it based on either:User roleConditionOr complete...

pushpapushe by Mega Contributor
  • 228 Views
  • 2 replies
  • 0 helpfuls