Adding Pop-up message along with Buttons in UI action

Rajesh Bandila · ‎12-19-2023

Hi Everyone,

I have an UI action called “Request Document” button. When I click on UI action I would like a popup message to appear that says "Are you sure you want to send this Request Document."

In the popup window, there should be two buttons. “Proceed” and “Cancel”. Clicking on the “Proceed” button will launch process by sending the Request document. Clicking on the “Cancel” button will take back to the current page.

Please help me how to achieve this?

Thanks!!

Sainath N · ‎12-19-2023

@Rajesh Bandila : Below is the sample code that will help you. Enable client checkbox on UI Action and provide an action name and Onclick function name.

function requestDocument() {
    var answer = confirm("Are you sure you want to send this Request Document.");
    if (answer == true) {
        gsftSubmit(null, g_form.getFormElement(), 'action_name');
    } else {
        return false;
    }
}

if (typeof window == 'undefined') {
    // Add your existing server side logic here
}

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Regards,

Sainath N

View solution in original post

Danish Bhairag2 · ‎12-19-2023

Hi @Rajesh Bandila ,

This cannot be done as we are using some OOTB functionality of Java script. We cannot rename it to proceed.

Thanks,

Danish

Sainath N · ‎12-20-2023

@Rajesh Bandila : Glad that my code worked for you and to your question on relabelling, OK cannot be relabelled.

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Amey8 · ‎04-23-2025

This works perfectly fine. I want this to be implemented for Service Operations workspace. How to achieve that ?

Danish Bhairag2 · ‎12-19-2023

Hi @Rajesh Bandila ,

Plz provide snip for ur existing code so will modify it accordingly while converting it to client n provide u.

Thanks,

Danish

Dr Atul G- LNG · ‎12-19-2023

Hi @Rajesh Bandila

Hee you go:

https://www.servicenow.com/community/developer-forum/adding-ui-action-info-message/m-p/1895176

another hint

https://www.servicenow.com/community/developer-forum/add-an-alert-pop-up-message-to-the-ui-action-wh...

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