Hello,
I am trying to create a UI Action button that will appear when a policy exception expires and allow the user to move the policy exception record back to the 'New' state. I am unsure of how to do this as there is no expired state for the policy exception record there is only an Expired substate which is driven by the extensions. I do not want the button to be based on extensions. I also tried using a condition on the 'Valid to' field but this did not work because when the valid to date passes a new date must be input before being allowed to press any buttons or save the record. If anyone has done this or something similar before please let me know how I can achieve this.
