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Additional comments is not the deafult in 'sc_req_item'

Snow Tomcal
Tera Expert

‎11-25-2023 11:04 PM

Hi all,

The Work notes in the 'sc_req_item' tickets are now the default instead of the 'Additional comments.

Does anyone know how can I make the Additional comments the default for every 'sc_req_item' ticket?

Thanks!

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2 REPLIES 2

Danish Bhairag2
Tera Sage

‎11-26-2023 12:29 AM

Hi @Snow Tomcal ,

 

What do you mean by default? Can u add some screenshot or elaborate a bit please to understand ur ask.

 

Thanks,

Danish

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-26-2023 12:26 PM

Hi @Snow Tomcal 

 

Where you , want to add additional comments as default? On portal or native view?

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