after all iterations, needs to update RITM closed complete

[venkata2023]

There are 1 to 15 iteration/subflow calling, after this subflow calling want to update RITM close complete, as per present set up its updating prematurely, that means without completing all iterations its updating closed complete

[Rafael Batistot]

Hi @venkata2023 

May you consider create a Business rule after > updated in your sc_task table,  advance = true 

Code: 

if (current.state != '3') // 3 = Closed Complete (adjust if different)
        return;

    var taskGR = new GlideRecord('sc_task');
    taskGR.addQuery('request_item', ritm);
    taskGR.addQuery('state', '!=', '3'); // still open tasks
    taskGR.query();

    if (!taskGR.hasNext()) {
        // All tasks are closed → close the RITM
        var ritmGR = new GlideRecord('sc_req_item');
        if (ritmGR.get(ritm)) {
            ritmGR.state = '3'; // Closed Complete
            ritmGR.update();
        }
    }

[venkata2023]

There are no tasks on the flow, its adding user to the groups

[Ankur Bawiskar]

@venkata2023 

please move the logic of closing RITM in your main flow or using after update business rule on sc_task table

If my response helped please mark it correct and close the thread so that it benefits future readers.

[venkata2023]

Hi ankur, thank you for your reply, there are no tasks in this flow, i am calling subflow for each list collector value, after completing for each loop, i want to update RITM close complete