Agent Workspace>>Catalog tasks>>How to show variables on top of the task form?

[Stefan K_]

Use case:
I would like to show the variables on top of the task form so that the fulfiller sees what exactly has been requested as they open the form. Now I have them at the very end of the form, forcing fulfiller always to scroll the form down unnecessarily.

Problem:
Even if I have set the variable editor on top of the form definition, it still appears only at the bottom. How to solve?

[Ankur Bawiskar]

Hi,

variable editor using UI macro to render the variable information.

Agent workspace doesn't support UI macros which has Jelly scripting.

Sharing link for the same from ServiceNow

Checklist Formatter not showing in Agent Workspace

Regards
Ankur

[Stefan K_]

Hi Ankur,

Not sure if it is exactly about that. If I remove the variable editor completely from the form definition, the variables are no longer visible at all (see my first screenshot in the first post that is from the task).

So clearly it supported somehow as they are shown at the bottom of the form.

[Ankur Bawiskar]

@Stefan K. 

Please check my below comments.

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

@Stefan K. 

I just tried and added it at the end of the Form Layout and it started showing up.

Seems it is not supported or won't work when shown at the top

Output:

Regards
Ankur