Alternative of current.update in BR
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ā05-08-2023 11:13 PM
Hi,
As per my requirement it has to create the task and RITM and link the task and RITM in the task related list. but if we remove the current.update it stopping to create the task. I tried with GlideRecod of task table, but still not showing the task and ritm in task related list. Is there any work around this current.update()..
insertm2m();
function insertm2m() {
var assetRITM = new GlideRecord('u_m2m_tasks_assets');
assetRITM.initialize();
assetRITM.u_task = current.sys_id;
if(current.cmdb_ci.changes()){ // ci changes respective asset
assetRITM.u_asset = current.cmdb_ci.asset;
insertLink(current.cmdb_ci.asset);
}
if(assetRITM.u_asset != '' && assetRITM.u_task != '')
assetRITM.insert();
//link to asset and ritm
function insertLink(asset){
if(asset != '' ){
var upt_Asset = new GlideRecord('alm_hardware');
upt_Asset.addQuery('sys_id', asset);
upt_Asset.query();
if(upt_Asset.next()){
upt_Asset.work_notes = "Linked Task - [code]<a href='/task.do?sys_id="+current.sys_id+"'target = _blank'>"+current.number+"</a>[/code]" ;
upt_Asset.update();
//current.update();
// var link_asset = new GlideRecord('task');
// link_asset.addQuery('sys_id',current.sys_id);
// link_asset.query();
// if(link_asset.next()){
// link_asset.update();
// }
}
}
}
}
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ā05-09-2023 12:01 AM - edited ā05-09-2023 12:47 AM
Can you make the business rule
Before - update
Instead of
After-update
You don't need to add current.update() in before Update Business rule
Please let me know if it works for you!

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ā05-09-2023 12:43 AM
@Munna1 Is there any specific reason why you chose to create an onAfter business rule? Ideally it should have been onBefore business rule which will allow you to not to use current.update();
If there are reasons to have this business rule OnAfter then write current.update() as follows.
current.setWorkflow(false);
current.update();
This will prevent the recursion among the business rule calls.