am having a great deal of trouble completing Task 07: Display Audit Results on Compliance Scorecard

Sailee-14
Tera Contributor

From the CMDB Group Health Dashboard for the Unix and Windows Servers health group, verify the Audit metric displays the following calculation.

 

I am not able to get the same percent which is shown on training (56%). I have marked Audits to false except the one created by me. but calculation is not showing correct 

6 REPLIES 6

shweta khemani
Tera Expert

Hi all,

Sharing the solution:

First step is to Deactivate, so navigate to Compliance > Desired State > Audits and mark all the tables as Inactive and also 'Run Audit' for each audit, Except the 1 audit you created i.e. [Windows Servers Template - 1], So ensure to keep this as 'active' . Once done, Execute the CMDB Health Dashboard - Compliance Score Calculation.

I followed the above steps and completed the task, so hoping that this solution works for others as well. If so, please click the 'Like' button marking my inputs as helpful.

Thanks!

This worked, thank you so much

I did this first step, then followed your instructions for the audit part: https://www.servicenow.com/community/itsm-forum/can-someone-please-help-me-with-the-course-quot-cmdb... 

 

I followed M Ismail

Giga Guru picture from that link for a step-by-step guide