Anyone know why an Assignment rule would not run against a Catalog Task created by a workflow????

DrewW
Mega Sage
Mega Sage

Anyone know why an Assignment rule would not run against a Catalog Task created by a workflow????

I have a catalog item that allows the requesting of voice and phone changes. It is a fairly simple workflow and it creates a catalog task that has no assignment group set and no assign to set. I then created assignment rules so that when the catalog tasks are created they will be assigned based on the site the request is for. But for some reason the assignment rule does not run until after a user saves the catalog task...?

Anyone know why???

Any help would be appreciated...

5 REPLIES 5

Thanks, the delay timer fixed the issue.