Resolved! How to submit a record producer via rest api explorer
I have a standard change template created via record producer. I want to create the standard change via REST API explorer. Can anybody help me with this. It is real urgent.
Forum Posts
g_modal.showFields reference field slow loading / frozen "Searching..." in Workspace
Hi Community, I am experiencing an issue where a reference field freezes or stays stuck indefinitely on a "Searching..." state inside a custom modal popup using the g_modal.showFields API within a Configurable Workspace. The modal is launched from a ...
report_view field level Acl error on Reports
Hello Everyone, I have a report built on discovery_status table where conditon applied on 'schedule' field/created field(referenced with discovery_schedule) as shown in screenshot. Users are geting an error message below as attached in screenshot. th...
ESC multicolor-gradient-portal.svg - 403 Forbidden error
First off, I would have put this in a more appropriate board, but I didn't see one for Service Portals, Employee Service Center, or anything that made any real sense. So, I winged it. Hopefully someone can move it to where it actually belongs. I'm ...
Dashboard Report to Track Annual Budget Utilization by Organizing Committee
Hello Experts,I am working on a ServiceNow catalog solution for Event Management and would appreciate guidance on the best approach.We have an Event Management catalog item that captures details such as:Event NameEvent LocationEvent Organizing Commit...
Without approving the RITM in business application record is updating
Hi Community, without approving the RITM Business application record is updating the install status to implementing and operational status to retired and when i checked in the audit history it is showing as updated by system. I have checked the f...
Need separate created notification for requests that require approval
Hi All, I've been trying to work this out, but I've been struggling - I have an email that is sent out when a request is raised. This email says we have your ticket etc.In the cases where the ticket goes for automatic approval, I would like to send a...
Automatic Microsoft Teams Chat Creation for P1 Incidents
Hi All,We are looking for a way to automatically create a Microsoft Teams group chat whenever a P1 incident is created in ServiceNow.We explored using the Microsoft Graph Spoke, but it requires multiple permissions that are currently not being approv...
How are you managing Catalog Items with different fulfillment flows without creating duplicates?
Hi everyone,I’m reviewing the way we structure Service Catalog Items and I’m interested in understanding how others are handling a scenario where the same catalog item can require very different fulfillment processes depending on the options selected...
Inbound Action - Prevent the creation of multiple tickets from alerts with the same subject
We are receiving multiple alerts with the same subject within a single day. We would like to prevent the creation of duplicate tickets when multiple alerts have the same subject.
Resolved! The Ultimate CMDB Guide for ServiceNow
Our ServiceNow Partner Fruition Partner has published a real great 80+ pages document a few days ago. This ebook is intended to readers who are in the process or will be in the process of replacing the current legacy ITSM solution by ServiceNow or ...
Query match ACL Error
Hi Few of the non admin users are experiencing errors related to a table Error is part of the query on rm_enhancement has been ignored because of insufficient access for query match operation on rm_ enhancement.active Where there is no type of operat...
Trigger the password expiry notification in virtual agent from active directory last expiration date
Hello Team,I have a requirement need to send the password expiry notification in virtual agent based on the field "Last password change time" in Active directory.Notification Contains two buttons:1.change passwordif we click on change password it nee...
Where can I get emoji image files for Incident/Request Survey Forms?
Hi Team,I am trying to implement an emoji-based feedback survey for Incident and Request surveys in ServiceNow.I understand that images can be used in surveys, but I am unable to find emoji image files that can be uploaded and used as survey choices....
ServiceNow - Transferring Case to New HR Service is Reverting Opened for to "Anonymous Canada"
We have noticed some situations where the previously saved "Opened for" person is being flipped back to "Anonymous Canada" upon case transfer. When we look at the originating case, we do see that the Opened for is saved correctly as an individual. On...
