Roles usually used to redirect email notification to Native View
Hi,Can anyone please help me what are the roles usually used to redirect email notification to Native View?
Forum Posts
Pull answers from Risk Assessment from Change Request
Hi, i got a requirement where if the Business Impact is TRUE, an approval will go to particular users.My question is how to get the answer from the variable from the risk assessment from Change Request?
Resolved! install plugin for the Miro integration :Software Asset Management - SaaS License Management
Hi All, I need to install the Software Asset Management - SaaS License Management plugin to perform the Miro integration, along with enabling the Miro Spoke checkbox. However, after installing the SaaS License Management plugin, I’m unable to see the...
Populate all the users selected in "requested for" in requested for email id variable in servicenow
Hi Community, Here my requirement is , for a catalog item "requested for" should allow multiple selections, if they select 4 users all those 4 users email id should get populate in "requested for email" . I have written script include and on change c...
isInSchedule and GlideDateTime not working as intended
Hello SN Community,I am currently trying to resolve an issue regarding sending a notification only within a scheduled window. The client only wants to receive emails between Mon-Fri 8am-6pm. In the code I subtract 5 hours to compensate for the UTC ti...
CMDB federated?
Does Service Now supports federation wherein we don't bring all CIs details in CMDB rather creates a link to some other application to fetch details only when required??
Resolved! Catalog item variables editable for Approvers in the RITM
For a catalog item, when the request is submitted the RITM is created and the approval is triggered for two approvers, At this approval stage the RITM variables should be editable for the two approvers in the RITM for that particular Item. I have tri...
Yes button not working on glide model popup
In my custom table, there is a check box, when the form loads, I have configured this popup when form loads, if any user clicked the yes button, the checkbox should be make true, but its not working , how can i do that?
SLA and OLA
Hi Team, I am building a catalog item with 10 tasks , client wants 45 days sla for RITM and also want to track sla/ola for catalog tasks .Can I create SLA for RITM with conditions item =xyz, start is work in progress , duration 45 days and SLA or OLA...
The banner announcement must be disabled once the user has viewed it. Is there an option to set this
Hi, The banner announcement should automatically be disabled after the user has seen it to avoid repeated displays and improve user experience. This ensures that users are not distracted or annoyed by the same message multiple times. Imp...
ATF - Test Generator and Cloud runner
We are generating a Test Suite using the Test Generator and Cloud Runner.Our requirement is to create test steps for a single catalog item.We created a preset and selected the catalog item name, with the Table sys left empty (so no table is listed).W...
can some one give me detailed information about robust Transform Engine (RTE) in servicenow
I getting data of 500 Mb and it is impaction on performance what exactly I can do to improve performance? As a developer what measures you can do? This was the question asked in interview Can some one help me with detailed information with scenario h...
Set Out of Office on Microsoft Teams & Outlook via Microsoft Graph API
ObjectiveAutomate the process of setting Out of Office (automatic replies) for a user using Microsoft Graph API from ServiceNow. This covers the API setup, payload structure, and response handling.PrerequisitesENTRA ID Application Registration with t...
Transferring scheduled report/export set to SFTP (Azure Blob)
Afternoon, We've recently received a request to change a scheduled report that's been going to email recipients on a weekly basis over to an export / upload to an azure blob sftp destination. We are not licensed for the SFTP Spoke in Integration Hub...
Resolved! Knowledge Base is not indexed:(
I added an index to the Knowledge Table, but it says "0 records".It's been a day since I indexed it, so there seems to be something else.Do you notice what is causing it?
