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Interactive filter on Catalog Item details

Hi,I have a use case that the catalog item manager needs a dashboard that when he enter the name of an catalog item via a filter he is able to see the details of the catalog, such as variables (questions), category, catalog, company/department associ...

Jay Jav by Tera Contributor
  • 219 Views
  • 1 replies
  • 0 helpfuls

Resolved! Activate OOB Flow

I wrongly deactivate one OOB flow and now I can't see the option to activate it again because this flow is read only, how can i make it activa again?   

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JoseSantosA by Tera Contributor
  • 372 Views
  • 5 replies
  • 3 helpfuls

Assignment group is not showing in Task Assessment Details

Hi Team, in Task Assessment Details  in dev assignment groups are showing, However in prod assignment groups is showing as empty. below is dev prod: Assignment group is same   for Incidents Assignment group is populating, For Request or Requested Ite...

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flow designer script

Hi All, I am getting two or more sysid via flow varible in the flow designer,  I neded to pass one by one sysid in the another subflow flow along with group name , but it takeing only first sysid other sysid is not taking .I have designed using the f...

chandan2212 by Tera Contributor
  • 368 Views
  • 5 replies
  • 0 helpfuls

Resolved! Company table data not showing

Hello everyone, In a few ServiceNow instances, when we open the Company field data, no records are visible—even though data actually exists.   When I check the core_company table, the record count is displayed, but the records themselves do not appea...

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Resolved! ATF Tests Running Extremely Slow After Zurich Upgrade

Hi everyone, After upgrading our instance to the Zurich release, we’ve noticed a significant slowdown in Automated Test Framework (ATF) execution. Tests that used to complete in 3–4 minutes are now taking over 10 minutes, and the system often becomes...

Khalid9030 by Tera Contributor
  • 1807 Views
  • 4 replies
  • 6 helpfuls

Resolved! Dashboard is not visible in the homscren of servicenow

Hi  Team ,  I have created the dashboards but the dashboard are not visible in the home screen of the service now , Can you guide me how to do the setting that it will visible in the home screen of the servicenow or self service view .  Thanks and Re...

chandan2212 by Tera Contributor
  • 582 Views
  • 2 replies
  • 1 helpfuls