Approval For is empty in sysapproval_approver table for Knowledge articles

[gowdash]

Hello Experts,

When a knowledge article changes to Review state, an approval request will be sent to the approver. However, In sysapproval_approvers table, "Approval For" is emapty. This should ideally contain the Knowledge Article ID. This is happening only for Knowledge articles.

Is this a bug or a known error?

Best Regards,

Gowdash

[dvp]

Approval for only shows the task extended info . FOr non task related tables approving rrecord info is saved in Approving Field

[gowdash]

Thanks DVP!

In our SSP we show all the approvals to the approver. However, for Knowledge articles, it is blank. Do you think it is a good idea to populate the Approval form from Approving on create using a business rule on sysapproval_approver table?

Regards,

Gowdash

[dvp]

You cannot use Approval for field to display Knowledge information as it is not a task extended table. Your best bet is to go by Approving field.

Can you share some screenshots of where you are trying to display the info