Hi All, We are working on one of the requirement where request is submitted, it will create one parent RITM and for the parent RITM we will have child RITMs. This is working fine, however the request elements section is coming up for the parent RITM ...
The parent and the child incidents are synchronized such that the state of a child incident changes depending on the state of the parent incident. Here I got the requirement to make synchronization of some fields between Parent and child incident.. F...
I have created 2 fields on a scoped app table form of type "date". 1)Order Start Date 2)FSA Start Date These two dates are part of a view , used in UI builder as part of Form Component. Where I have given a button to Save these dates into target tabl...
am getting 'return JSON.stringify(CIs)' value as ["CI1","CI2","CI3","CI14"] form script include, I need to check the selected ci (eg:- CI1) on the form is part of this return value or not.if yes need to give an alertcan i know how to achieve this. Am...
In service catalog flow designerComparing get catalog variable with look up record filed but showing "SG_ssandra hosts(srch-cdic-prd1-31=Catalog builder editors" how to resolve this?
Hello,I have majorly worked on the workflow and am new to the Flow designer, Actually requirement is once a catalog item is requested first it should go to the approval and later it should create 2 tasks at a time and once close complete then it shou...
create new" button is missing .I'm not able to create new flow.How to bring this button back.
Few thousand records got deleted from our instance, How to restore the Deleted Record with its references using Script?
Do I need to find duplicate records of cabs?We have six cabsCAB-1, CAB-2, CAB-3,CAB-4,CAB-5,CAB-6A change request record goes above any one cab and the same change goes to CAB-7, I don't want those records, I just want to find duplicate records of th...
I want to create number of incidents created per week,month and year in which i can be able to toggle yearly,monthly and weekly report like i have attached in a single report
I have a date variable on a catalog item form. User will manually select the date.I have to set limitation on past date.Can anyone please help me out.Thanks in advance.
Hi Experts, I need help on one of the record producer which i have created and other record producers are working fine. The issues is like when I click on “try it” and fill the form and submit the page goes to (https://abcdev.service-now.com/service...
Hello Guys, I am looking for a robust solution solution for the following requirement. REQ0001----RITM001 --------TASK0001 --------TASK0002 --------TASK0003 --------TASK0004 ----RITM002 --------TASK0005 --------TASK0006 --------TASK0007 --------TAS...
Hi All,I am having a workflow with 3 catalog tasks where all tasks are pointing to Join branch on 'close complete'.Also I am having 6 run script activities, all are pointing to same join branch.Either the tasks or the run scripts are not the mandator...
Hi, Any one please share scenarios most commonly asked in interviews on change client scripts.
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