Approval in Flow not triggering

[riskay123]

I am trying to use Flow Designer for a catalog item for the first time and I have a question around approvals.

The new catalog item contains a variable set that is already used in many other forms. These existing catalog items use workflows that contain approvals that have scripts that reference this variable set.

Variable Set

Workflow Script

I thought it would be just a matter of adding the same script to the flow and it would work but it does not seem to trigger any approvals when I run it. Can anyone tell me where I am going wrong. Have I put the script in the correct place?

Approval in Flow Designer

Error when I run Test

[Vasantharajan N]

@riskay123 

We will make it simple by doing configuration. As you have the list of approvers in the variable. We will just add the rules like below.

Please drag and drop the select approver from list variable as a value for approvers. 

[riskay123]

Thanks for your reply again Vasantharajan.  I have updated the rules with your suggestions and when I run a test it now does not error which is progress. But when I raise the request there is no pending approval listed on the approval tab on the RITM. Also the approval notification has not triggered.

[Vasantharajan N]

@riskay123 - Could you please expand the Ask for approval action (both flow configuration and execution record) and share the screenshot. 

[riskay123 · Accepted solution]

Hi Vasanthariajan,

I got it to work!!!!

I changed the drag and drop from your original suggestion

to this and BINGO!

Thanks so much for your help Vasantharijan and taking the time to answer my question. I really appreciate it. 

[Vasantharajan N]

Glad that I'm able to support you in resolving the issue.