Approval is not required

[Dialy]

Hello,

My name is dialy gningue,i hope you will find a solution to my problem.

we’re working  on  sub-prod instances (dev and QA) and we are currently working on change management application, and for some reasons that are still unknown, on changes approvals on approvers section, it display :  « No Longer Required » next to each approvals. approval should be required any time. We’re using a approval coordinator activitie  in the workflow to manage all approvals.You can see the Screenshot for a better understanding. do you have any idea how we could solve this ? Tkanks

[Daniel Billing]

What is the state of the Approval field on the change request?

is the approval coordinator the current "active" activity due to Manual approval record?

[Dialy]

the state is : Approved 

is the approval coordinator the current "active" activity due to Manual approval record? : yes

[Brian Lancaster]

Can you show us how you approval is setup?  Typically an approval state gets set to no longer required if you have 4 approvers but only 1 of them is required to approve it and they have already.  However based on your screenshot you have 4 approvers and non of them are approved or rejected.

[Dialy]

It display : no longer required for all approval group.

No, i just need 1 members of the group to approve.

Ps: the state of the first one approval is requiered because it's a manual approval.

[Brian Lancaster]

what happens after the manual approver approves the change?