Approval record not triggering in the change request form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
Hi Everyone,
In our development instance, I have admin access. When I impersonate User X to trigger approval records for a Change Request, the approval records are generated, and I am able to move the Change Request to the Authorize state.
However, when another user without admin access impersonates User X, the Change Request remains in the Assess state. It does not move to the Authorize state even after the approval is completed.
When I saw the executions in the flow designer for the specific change request record, I found this error.
This below image is the flow property
What is the reason for the error? Please help me in figuring out this error. Thank you in advance!
Kind Regards
- Labels:
-
Change Management
