Approvals from Change Request impacted services 'approver groups' list

[darreneverett]

Hi all

Kingston Release.

In Change Management, I have a few Business Services listed in the related lists tab.

Each of these business services (in the CMDB) have an approval group.

Does anybody know how I use workflow to do an approval based on the approval group from each of the related Business Services?  e.g In the above examples, I want to request approval from a member of both "Database" and "Field Services".

I would rather do this without Scripting if possible.

(Cant find anything to refer to here).

Thanks all.

Darren

[Satyanarayana C]

We can use the 'Approval - Group' activity

[darreneverett]

Hi satyach

What I need is dynamic approval groups populated depending on approval group of Business Services in related list.

Thanks

Darren

[Ashutosh Munot1]

HI Darren,

I hope this should be a Dynamic one?

Any change can have any number of list there and any group, right?

So this should be done using script in approval activity in workflow.

Thanks,

Ashutosh Munot

Please Hit Correct, Helpful or like,if you are satisfied with this response.

[darreneverett]

Correct Ashutosh.

So, if I have these business services with these approval groups ...

Group=Network      Approval Group = Network Approvers

Group=Server        Approval Group=Server Approvers

I create a change against Business Service Network and Server.

I then want my approvers to be "Network Approvers" & "Server Approvers"

Thanks

Darren