how to transfer data from one instance to another instance?
In real time scenarios how we will transfer data from dev to text and text to Prod instances? ways? methods?
Forum Posts
Resolved! Need to Remove 'DELETE' UI Action from incident table and it should not affect the parent task table
Hi Can anyone suggest me the best way to remove 'DELETE' UI Action from incident table and it should not affect the parent task table. i duplicated the DELETE ui action with less order and add one more condition in it-- '&¤t.getRecordClassName...
Resolved! How to filter records based on other reference field in multirow variableset
I have a 2 fields requested for(reference field) and host(reference table) in multi row variable set. Now i want to filter records in host field based on user selected in requester for field How to acheive this. Any help would be appreciated ...
How to restrict values in choice list based on roles?
Hi Community, I've a choice list with 4 values inside. This choice list is in UI Page and also in form. How can I restrict some of the values inside choice list to certain roles ? How to code to restrict it in both UI Page and in form ? Below is the ...
Some fields are incomplete: error coming in portal
Some fields are incomplete: - this error is coming in portal for not filling the values for mandatory field , but after submitting the form also this error is staying on the form , its not disappearing for some users and for some users its disappea...
Resolved! To create new field, field type should be "HTML Script"
Hello!, I have a requirement of creating new field, field type should be "HTML Script". HTML Script field will be using in while configuring "e-Mail Notifications" similar type of field I have to create on custom table. While creating a new field "H...
How to test catalog in service portal and catalog task state should be closed using ATF
Hi, I have created catalog item and also workflow is attached to create catalog task but after that i want to closed catlaog task state to closed complete and also validate RITM is also complete or not. Below are the steps which i created. I do now i...
Resolved! Requested Item should go to assignment group manager for approval and then generate the catalog task
Hello All, Can anyone help me to review the simple code that i have written to fetch the assignment group manager to approve the requested item and then it should generate the catalog task? I am using Approval User activity and have written below cod...
Resolved! Price issue
Hi, When i submit the request only one particular user getting price in different currency remaining all users submitted the request and the price is in dollar.Why particular user facing the issue?Please help.
Resolved! How to Make a Variable Non-Mandatory?
Hello, I have a Catalog item that is using a Variable set containing two variables 1) Requested By - Mandatory on Variable Level 2) Justification - Mandatory on Variable Level I have to make these two variables non mandatory on one of the catalog ite...
How to create ACL on Extended fields
Hello All, I got a requirement to set one field on the form to readable state for specific user role on the child table , to create write acl on that particular field could see that the field is extended from parent table. Ex: Child table : Workpla...
Resolved! Auto creation of Catalog tasks
Hi, I have a requirement to create catalog tasks based on a list collector variable i.e Requested for. I was successfully able to auto-create the catalog task after submitting the request. I followed the below reference-https://community.servicenow.c...
Archive rule next run date not populating properly
Hello, I am using a archive rule for problem table which was scheduled for every Sunday. I saw a issue in last archive run on 05/08/2022. The next run date is not populate properly (it should be 05/15/2022). In last archive run the Record estimate co...
Resolved! Reference qualifier for active records
Hi, I have a variable the type is look up select box.Out of all records i need to seggregate only active records.How to acheive this by using reference qualifier?