Approvals from Change Request impacted services 'approver groups' list

darreneverett
Mega Expert

Hi all

Kingston Release.

In Change Management, I have a few Business Services listed in the related lists tab.

find_real_file.png

Each of these business services (in the CMDB) have an approval group.

Does anybody know how I use workflow to do an approval based on the approval group from each of the related Business Services?  e.g In the above examples, I want to request approval from a member of both "Database" and "Field Services".

I would rather do this without Scripting if possible.

find_real_file.png

(Cant find anything to refer to here).

Thanks all.

Darren

6 REPLIES 6

Dead Blade
Kilo Guru

Hi, did anyone come up with a method for a dynamic means of populating the Approval group based on the Business Service selected?

Samyak Jain2
Tera Guru

I have a same requirment can you help me in doing same through change approval policies?