Approve a record from email notification

[ipsa]

Hi All,

I wanted to configure an email notification from which a user can approve/reject a request from the buttons present in the notification itself. Can anyone help me configure that?

Thanks in advance

[Dr Atul G- LNG]

Hi @ipsa 

https://www.servicenow.com/community/itsm-articles/approval-emails-in-servicenow/ta-p/2308603

Best article. 

[Community Alums]

Hi @ipsa ,

Please follow the steps mentioned in these links , both has different approaches :

https://www.servicenow.com/community/itsm-blog/approve-reject-button-in-approval-notification/ba-p/2...

https://www.servicenow.com/community/now-platform-articles/approval-reject-email-and-its-template-al...