As per current configuration, if the Problem ticket is in 'Resolve' state then it generates a list of Approvers. Then if any one of the approvers approves, the Problem ticket moves to 'Closed' state.
Let's say there are 7 approvers generated and 1 approves. So other 6 are 'No Longer Required'.
So, if I re-open the Problem ticket again, and move to Resolve state again. It'll generate the same list of Approvers. In this case 7 Approvers.
So, currently in the 'Approvers' tab there are 14 approvers which includes 6 'No Longer Required', 1 'Approved', 7 'Requested'.
How I can make it as only 7 'Requested' if the Problem ticket moves to 'Resolve' state again. I don't want to show the list which are 'No Longer Required'.
How I can configure this?
