Articlebody is missing in some of the knowledge article in Self service portal

[Sharanya]

Hi guys,

As we are facing the issue related to the knowledge article body is missing for some of the article in Self service portal.

we are using GBP instance as we have recently upgraded to San Diego version can anyone help me where I can able to see the script and make the changes or is there any issue in Self service portal after upgrade?

Thanks,

Sharanya

[Yousaf]

Hi Sharanya,

Please refer to this link see if it helps.

Why Knowledge articles are not showing in Service portal Knowledge base


Mark correct or Helpful if it helps.