Asset import not creating CI

[Vijay53]

I am importing Assets from an excel into Alm_hardware table.  I have created all the necessary models and model catogeries in the Product models.  It is importing the data fine but It is not creating the related CI for some of the assets.

It is not consistent, in the sense that the same model, for some assets it is creating the CI and for some it is not.  The related Business rules are enabled.

Can any one suggest how to proceed further 

Vijay

[Raghu Loganatha]

Vijay, 

Can you share the code? Try to debug using log statements so that you can check why the related CI's are not created.

~Raghu.

[Vijay53]

I am doing it through a transform map.  There is no specific code used except for mapping model with the model in the excel

[Marton]

Hi, I have the same issue, just wanted to ask, whether you found the root cause for this?

Thanks

[esebasti]

No sure if you still need an answer on this but the creation of the CI is based on the Model Category's CI Class.  Check your model categories, your asset class should be Hardware and if it should create a CI then you need to check the CI class field of your model Category to see if it is mapped to a CI class.

Once you have confirmed that your model category is mapped to a CI class then make sure that you have the "Run Business Rules" checked (true) on your Transform.

Hope that helps.