Asset substate is updated to "Pending transfer" even when TOL is not created

[Nitin Shrivasta]

We have a process where transfer order and TOL are being created for assets to transferred from one location to another or delivered to end user via transfer order process. So once the transfer order is created it happens that the TOL is not created but still the Asset substate is updated to "Pending transfer"

Transfer order and TOL are auto created via integration. Has anyone faced any such issue in past. Could you please help me on this?

Thank You..

[Mahendra RC]

Hello Nitin,

there may be some OOB business rule on the tol table which may stop the creation of tol based on some validation. you can check for oob BR to see if there is any validation on this table.

Thanks